Brick Delivery Service

We make it easier for you to get bricks delivered to your projects.

Delivery Truck

Watch how our bricks are delivered...

Getting up to 3 packs of bricks delivered to the majority of the UK’s 25,000,000 homes on pallets by lorries with rear tail-lift.

Most of the project's UK Homeowners need bricks for are either Interior and Garden and 3 pallets will be more than enough.

Pallet Track
Pallet Ways
Palletline
PalletForce
Question mark

Frequently asked questions about delivery...

What is a delivery point and why do Brickhunter use this term?

We use the term delivery point a number of times in our delivery information, so it is worth understanding what this term means and why we use it.

A delivery point by definition is a single place at which a delivery is delivered. It is different from a street address, in that an address may in fact have several delivery points.

The majority of our deliveries will be delivered to the kerbside and as such we refer to this location as a delivery point as the bricks are not delivered necessarily to an actual street address.

We also use delivery points to deliver to a project where an address is yet to be registered. This could be for new builds or large developments.

We will deliver the goods in accordance with your order usually within the stated delivery time but certainly within 30 days.

In the unlikely event that we are unable to make the goods available to you within 30 days of accepting your order we will contact you to inform you. You will have the choice of agreeing a revised delivery date or canceling the order and receiving a full refund for the order.

Deliveries are made Monday to Friday between 08:00 and 18:00 (excluding bank holidays). Depending on the delivery method timed deliveries may be available, if they are available you will be given the option to select an hour slot for an additional charge.

Deliveries will be made to the address stated on the order.

Only a delivery to the kerbside can be guaranteed and you are responsible for moving the goods from the kerbside. We, or our agents, will do their best to deliver closer to the property if access allows. Delivery does not include carrying goods up paths, to rear gardens or into dwellings.

Access to the delivery point must be on hard road over which a vehicle can pass without sustaining or causing damage of any kind. It is your responsibility to let us know if there are any access difficulties, such as low bridges, narrow single lanes, weight limit roads, steep driveways or hills.

For deliveries that are made by a small rigid lorry with tail lift a manually manoeuvered pallet truck is used to manoeuver the goods off the tail lift to kerbside delivery point, therefore you understand it is only possible to unload the goods on to a hard, flat and level surface, this excludes gravel, grass or slopes of any kind.

If you have placed an order and the delivery point is unsuitable you must contact us as soon as reasonably possible, to arrange a more suitable delivery method.

If a customer wishes for any vehicle to leave the public highway and enter their property or premises of delivery then the customer accepts liability for any damages caused to the property, vehicle or other.

The delivery vehicle must be able to park in the area that the delivery is to be made. If you require delivery on a red route or road that has restricted unloading it is your responsibility to inform us as soon as is reasonable possible after placing your order, and it is your responsibility for gaining any permits, if required, for stopping and unloading your goods. It is your responsibility, in some areas of the UK, to obtain a permit from your local council to have bulk items left on the kerbside.

We reserve the right to cancel or hold any orders that we deem may suffer from potential delivery problems and you understand that delivery dates may be delayed in these instances.

You, or somebody appointed by you, should be at the delivery point to accept the delivery.

All deliveries, unless the delivery vehicle is a large brick lorry, have a 20 minute window for unloading the goods at the delivery point. If the delivery vehicle is a large brick lorry the delivery has a 60 minute window for unloading the goods at the delivery point. If the unloading is delayed the delivery may be cancelled.

We reserve the right to charge you an additional charge where:

1

For any reason, the delivery vehicle is unable to unload at the delivery point.

2

You, or somebody appointed by you, redirects a delivery vehicle.

3

Delivery cannot be made because of unsuitable access or an unsuitable unloading point, or inadequate information was provided about the delivery point.

4

If the delivery cannot be completed within the delivery unloading window due to a delay.

Upon delivery of the goods to you, the goods shall be at your risk. In spite of delivery having been made, title in the goods shall not pass to you until you have paid the price for the goods in full and no other sums whatsoever shall be due to us from you.

Map with Marker

Is your delivery point suitable?

Delivery Point Checklist

1

Check that your access is suitable. This does not just mean your drive but the road approaching your property.

2

Can a refuse (bin lorry) truck gain access to your property?

3

Is the allocated delivery point for the goods on a flat level surface, free of gravel and uneven paving? (Pallet trucks cannot deliver up or down inclines.)

4

You, or somebody appointed by you, must be available to sign for the goods, with a contact telephone supplied if different to your own.

5

Have you given the correct location details and advised of any potential delivery problems?

6

Are there any low hanging branches? The high sides of the vehicle may not be able to get under these.

Check your delivery point...

If you want to check your delivery point simply enter your a location and click the "Check Delivery Point" button to check.

Delivery points on a UK map

If you have any problems with your delivery...

We don't just deliver by pallet...

We can deliver directly to your home or preferred delivery site via immaculately clean and hi-spec vehicles driven by highly skilled and helpful drivers.

Some of the specialist vehicles we use to deliver bricks...

Small Lorry with Rear Tail lift

Small Lorry with Crane

Lorry with Trailer and Crane

Articulated Lorry with Fork Lift

Contract

Delivery Terms & Conditions

1

We will deliver the goods in accordance with your order usually within the stated delivery time but certainly within 30 days. In the unlikely event that we are unable to make the goods available to you within 30 days of accepting your order we will contact you to inform you. You will have the choice of agreeing a revised delivery date or cancelling the order and receive a full refund for the order.

2

Deliveries are made Monday to Friday between 08:00 and 18:00 (excluding bank holidays). Depending on the delivery method timed deliveries may be available, if they are available you will be given the option to select an hour slot for an additional charge.

3

Deliveries will be made to the address stated on the order.

4

Only a delivery to the kerbside can be guaranteed and you are responsible for moving the goods from the kerbside. We, or our agents, will do their best to deliver closer to the property if access allows. Delivery does not include carrying goods up paths, to rear gardens or into dwellings.

5

For deliveries that are made by a small rigid lorry with tail lift (please see our delivery information page for detailed description) a manually manoeuvered pallet truck is used to manoeuver the goods off the taillift to kerbside delivery point, therefore you understand it is only possible to unload the goods on to a hard, flat and level surface, this excludes gravel, grass or slopes of any kind. If you have placed an order and the delivery point is unsuitable you must contact us as soon as reasonably possible, to arrange a more suitable delivery method.

6

Access to the delivery point must be on hard road over which a vehicle can pass without sustaining or causing damage of any kind. It is your responsibilty to let us know if there are any access difficulties, such as low bridges, narrow single lanes, weight limit roads, steep driveways or hills.

7

If a customer wishes for any vehicle to leave the public highway and enter their property or premises of delivery then the customer accepts liability for any damages caused to the property, vehicle or other.

8

The delivery vehicle must be able to park in the area that the delivery is to be made. If you require delivery on a red route or road that has restricted unloading it is your responsibility to inform us as soon as is reasonable possible after placing your order, and it is your responsibility for gaining any permits, if required, for stopping and unloading of your goods. It is your responsibility, in some areas of the UK, to obtain a permit from your local council to have bulk items left on the kerbside.

9

We reserve the right to cancel or hold any orders that we deem may suffer from potential delivery problems and you understand that delivery dates may be delayed in these instances.

10

You, or somebody appointed by you, should be at the delivery point to accept the delivery.

11

All deliveries, unless the delivery vehicle is a large brick lorry, have a 20 minute window for unloading the goods at the delivery point. If the delivery vehicle is a large brick lorry the delivery has a 60 minute window for unloading the goods at the delivery point. If the unloading is delayed the delivery may be cancelled.

12

We reserve the right to charge you an additional charge where:

  • for any reason, the delivery vehicle is unable to unload at the delivery point;
  • you, or somebody appointed by you, redirects a delivery vehicle;
  • delivery cannot be made because of unsuitable access or unsuitable unloading point, or in relation to clauses 5 and 6 inadequate information was provided;
  • if the delivery cannot be completed within the delivery window, as defined in clause 11.
13

Upon delivery of the goods to you, the goods shall be at your risk. In spite of delivery having been made, title in the goods shall not pass to you until you have paid the price for the goods in full and no other sums whatsoever shall be due to us from you. Until title in the goods passes from us, you shall hold the goods on a fiduciary basis as bailee and shall store the goods at your own cost separately from all other goods in your possession and marked in such a way that they are clearly identified as our property.