Help

If you know the name of the brick that your require then please enter it into the search box that is visible at the top of every page. Then click search. We have over 2000 bricks in our database - almost all bricks that available in the UK.

If you do not know the name of the brick you require then please use the advanced search to narrow the options down by picking characteristics such as colour, texture, height and type of brick.

To shop online with us we ask that you login with your email address and password. If the website says "you have entered an invalid email address and password combination" then please ensure you have used the email address that you used when you registered with us, and ensure your password is typed correctly.

If you cannot remember your password then please click the "Lost your password?" link. This will allow you to reset your password by sending you an email with a new password.

Firstly, if you are having any problems with our website then please accept our apologies. If you have encountered a problem we would love to know so that we can fix it. Please email any details (and screenshots if possible) to website@brickhunter.com where our web team will be most grateful.

You should order a sample as the accuracy of the digital images displayed on Brickhunter.com may vary according to your screen type and settings. We recomend that you always refer to an actual sample of the brick for a guide to colour and texture.

You can order samples online, by email, by fax and over the phone.

Typically brick samples come in four formats. Hand held panels are lightweight boards each displaying several real brick tiles. Brick boxes typically contain three full size bricks. Digital photocards are large photographs of a brick panel. Site panels are 60 full size bricks on a pallet.

Usually by a courier service, occasionally by manufacturer/distributor/brickhunter.com representative.

Samples of first quality facing bricks are typically delivered free of charge.

Dependant on manufacturer/distributor, majority 1 - 2 days, but some could take up to 1 week.

You can order as many samples as you wish, however we do ask you to try and narrow your selection down by using the web images. Samples are expensive to manufacture and deliver.

We accept all major debit and credit cards but these must be registered to an address in the UK. We can also accept payment by BACS transfer and cheque but you would to call us on 0845 603 2686, during office hours, to arrange this.

The Brickhunter website provides instantaneous prices based on live information. Stock levels and prices from our suppliers change on a regular basis and as these change it affects our prices.

Because bricks are such a heavy product to deliver the cost of delivering the brick is related to the distance it must travel to the delivery address.

The Brickhunter website will always determine the best possible price for the quantity of bricks that you require to the delivery address you specify.

If your card is authorised payment will be taken immediately. The website will acknowledge on screen that your order has been successful and you will receive a confirmation email.

If the card is not authorised payment will not be taken. The website will give a message advising on what may be wrong with the details you've entered. If the card details are correct but the payment is declined then please contact us on 0845 603 2686 and a member of our team will help to process your order. Please be aware that some card issuers may still reserve the money even when a payment is declined, this does not mean the money has left your account, you just may not be able to use for a short period.

We currently only accept British Pounds.

After the order has been confirmed our accounts department will email you an invoice.

Yes. We use 128-bit encryption to ensure any sensitive information sent to our website is 100% secure. We source our encryption certificates from Comodo, a leading certificate authority, who authenticate our identification.

We also follow strict guidelines from The Data Protection Act to ensure your information is secure and we comply with the principles regarding privacy and disclosure.

The best way to quickly amend an order is to call 0845 603 2686 where a member of our team will be able to ammend your order.

When the website calculates you a price for the brick you require it will pick the cheapest delivery service that will deliver your goods to the required address within the required timeframe.
If there are other delivery options available you will be able to upgrade the service. Example upgrades are timed delivery, saturday delivery, delivery on a vehicle that can deliver to locations with restricted access.

Currently we only deliver to mainland UK.

Timed deliveries are only currently available should you select a kerb-side pallet delivery.

The delivery vehicle depends on the delivery service that the website selects to be the most appropriate. You may be given upgrade and downgrade options, but all delivery services will be delivered on one of the following vehicles:
[fill in with content from the delivery page]

To have your order processed the same day we must receive your order before 11:30am.

The cost of delivery is calculated when you tell the website how many bricks you require and what the delivery postcode is.

No. Brickhunter uses a variety of delivery services to enable us to get your goods delivered on time for the best possible price. Therefore we cannot let delivery drivers collect payment on delivery.

Fired clay brick is an inert material, which presents no risk to health and safety through handling or use, subject to good site practice being followed.

The weight of an individual brick can vary between ? and ?

The weight of a pack of bricks can vary between ? and ?